O Complain here promotes the award “Best Crypto Exchange Service”, with BitcoinTrade being one of the companies entering for the first time, after a high degree of evaluation on the platform.
Known as the primary place for customers to complain, ask questions, and get clarification about products or services, the Complain here is one of the main companies of Óbvio Brasil.
also the Complain here is considered one of the most visited sites in Brazil, with millions of registered users. In other words, maintaining a high reputation on the platform can be a differentiator for any business in the face of increasing competition, especially in the cryptocurrency market.
BitcoinTrade Competes for the Advertising Aqui Prize for “Best Crypto Broker Service”
The exchange that is part of Grupo Ripio, leader in the crypto market in Latin America with a community of more than 3.5 million users, has an excellent reputation level: 8.2/10 according to the most popular Advertising Aqui portal in Brazil on the field of evaluation regarding the service, purchase, sale, products and services of the companies.
Among the high percentages that accredit BitcoinTrade are resolution rate (90.2%) and complaints answered (100%).
According to Henrique Teixeira, Global Head of New Business at Grupo Ripio, the indication is very important for BitcoinTrade.
The executive emphasizes that the brokerage has been in the market for more than five years and that during this period the company aims to move forward and occupy a prominent position among the largest exchanges in activity in Brazil, both in terms of client volume and values traded.
“The nomination demonstrates that our values align with our mission and increase the participation of the community we have created, as the purpose of this award is to expose the reputation of companies with their customer base. This shows that we have the trust of our community as a brand and company.”
The voting period will run until November 18th and to participate you must be an individual, over the age of 18 and have an account on the platform. The winners will be announced on December 12.
Secrets from success to quality service
According to Teixeira, more than the quality of the services presented, the BitcoinTrade team is a strong candidate for the first place because of empathy, good communication and a great ability to deal well with customers.
“Our pillars are summed up in providing agility, transparency, liquidity and security, features that greatly enhance the engagement we have with the public. Therefore, this indication is gratifying for the entire BitcoinTrade team, after all, it represents the effort and dedication we put into our work every day.
Beyond BitcoinTradethe brokers Bitcoin Market and BitcoinToYou were the last two placed by the Prêmio Reclame Aqui 2022 with minimum requirements to compete for the prize in the services category.
Source: Live Coins
John Cameron is a journalist at The Nation View specializing in world news and current events, particularly in international politics and diplomacy. With expertise in international relations, he covers a range of topics including conflicts, politics and economic trends.
