Can you imagine earning free cryptocurrencies in your trading account? A curious case occurred with an investor who received 10 bitcoins, causing the company to charge a debt.
Brokers are platforms that allow trading of assets. After a transaction has been made, it is important for customers to withdraw the funds in a secure wallet in their possession. It is customary in this market to use the motto “it’s not your key, it’s not your currency“, which pretty much sums up the importance of exercise.
And since they are businesses, they can file issues for their customers in a variety of ways, not only losing cryptocurrencies but also when they make a profit.
Investor received 10 bitcoins and a debt notice
An investor who deposited $24.00 worth of Litecoin into his exchange account got a surprise in recent days when he checked his balance. Looking at his meager LTC balance that he ran for testing, he could hardly believe it when he found 10 bitcoins in his account, worth $385,000.
Identified only by “RockTrader” and claiming to be a resident of Buenos Aires, the capital of Argentina, the investor revealed that he misunderstood the situation when he saw the amount dipped in his account. At that point, all he could do was take the coins and sell them in the market.
However, when he saw $380,000 in his account, the investor panicked at the large amount, which he already knew was not his. Confused and helpless by the support of the exchange, which he claimed to have called to resolve the issue, he took the dollar amount he sold at the low and bought it again in Bitcoin at the high.
In this way, he acquired 9.87 bitcoins and recorded a loss of 0.13 BTC with his trading operation with money taken off the exchange, all done in desperation.
“At the time I didn’t know what to do, the first thing that came to my mind was to transfer them back to BTC because otherwise they could claim a debt for the difference if it flew (after a while it went up) and I wrote a email for support.”
He even won a $10.00 bonus in cryptocurrencies for opening his account with the brokerage, which preferred not to reveal the name but has now charged a debt.
Debt of BRL 18 thousand
Given that 10 bitcoins today have a value in reais of BRL 1,975,173.25, this Argentine investor certainly had the experience of being a millionaire and making a sizable trade for a few hours. However, he explained that later the balance disappeared from his account, with a terrified email reaching him from the company.
That’s because even if the company takes back the amount, the company wants to charge the commission from the trades it carries out in the amount of US$3,632.00, unintentionally incurring R$18 thousand in debt.
“But after a few hours I see that BTC is no longer in the account and the worst outcome. They want to charge me $3,632.90 for something, or they hand it over to a collection agency. So far nobody answers me in the company and they want to charge me for everything, when they had a serious administrative error.”
Just now nobody gives me a response to the company and they want to charge me for everything, when they have made a serious administrative error.
— RockTrader (@rifftrader) March 10, 2022
RockTrader has already contacted support to resolve the situation, but have not yet been able to resolve the confusion.
Source: Live Coins
John Cameron is a journalist at The Nation View specializing in world news and current events, particularly in international politics and diplomacy. With expertise in international relations, he covers a range of topics including conflicts, politics and economic trends.
