Tim close to the people affected by the flood

TIM’s commitment to the flood-affected population of Emilia-Romagna remains in full swing, to which the Group expresses its maximum proximity. The company joins the permanently active Operational Committee of the Civil Defense Department and immediately operated in close contact with national and local institutions. Since last week, a task force of more than 900 company technicians and support staff from external companies has committed to restoring the full functionality of the telephone network and internet connections in the region.

To date, the mobile network has been reactivated in almost all flooding, thanks to intensive checking of damaged infrastructures. With regard to the fixed network, interventions were carried out on approximately 300 transmission devices in the provinces of Bologna, Forlì-Cesena, Ravenna and Rimini, which enabled the restoration of connections for more than 30 thousand customers. In the coming days, interventions will begin in places where the plants cannot be reached.

In particular, 24-hour monitoring of infrastructure performance has allowed timely actions to be implemented based on response priorities related to impact on population, essential services and indicators from Civil Protection and local authorities. The number of emergency equipment provided is quite large: more than 500 vehicles, 70 minibuses equipped and 20 vehicles equipped with radio stations and mobile switchboards using emergency power generators. In cases where landslides damaged fiber optic cables preventing access to emergency vehicles, response areas had to be reached by helicopter. TIM has also enabled radio links to overcome situations of complete isolation, such as valleys in the Romagna hinterland, where landslides completely destroyed fiber optic cables and made rebuilding of damaged sections impossible.

The Group also offered free data traffic to TİM and Kena customers. The company is poised to take further action to protect relevant customers, as has happened in other exceptional events in the national regions in the past. For more information, assistant services 187, 191, 119 and 181 are available.

Source: Today IT

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