Some users were surprised on Tuesday Bancolombia sent a message when creating one Handover Unpleasant Nequi.
Also read: Smart subscription: the key to settling debts at Bancolombia and other banks
As is known, Bancolombia And Nequi They started the divorce process a few years ago. Andrés Vásquez, CEO of the banking app, explained at the time that it consists of several phases that can affect both internal staff and users.
“It is a longer process to obtain the operating permit. From the beginning Nequi It is managed as a business unit technologically and operationally separate from Bancolombia; However, when you are faced with these types of processes, you realize that there were a lot of things that were supported and glued together. Bancolombia“Vásquez noted at the time in dialogue with El Colombiano.
Although this process takes time and no substantial changes have been observed, in recent hours users on social networks have asked for explanations about a message from Bancolombia warning that fees may be charged in the transactions with Nequi.
This transfer may incur costs depending on your plan: A Nequi: $500 + VAT. To other banks: $7,190+VAT,” reads the bank’s message. Previously, all transfers from Bancolombia to Nequi did not incur any fees due to the link between both banking entities, but as of this Tuesday the change has been implemented, despite the fact that this is not for all customers .
Hello! 👋 Know the details of your savings account plan via the app, via the option “View balances and changes – View details of changes – Plan”. There you can remember the benefits of your plan. Greetings.✨
— Bancolombia (@Bancolombia) January 22, 2024
According to the portal BancolombiaThere are four plans in total: gold, silver, bronze and zero. The latter is the only one that doesn’t include a transfer to Nequi, so making a shipment will incur a surcharge of $500 + VAT (a charge that applies to all plans if the rate applies).
In the “gold” plan, transactions with Nequi are unlimited and therefore free of charge. In the “silver” version there are five free transfers included and in the “bronze” version two are included.
To the questions, Nequi replied that in the digital wallet “everything remains the same: the movements from Nequi to another Nequi, from Nequi to other banks, or from Nequi to Bancolombia are free. Our financial services such as saving, organizing, making digital payments and shipping are free.
Source: El heraldo
Roy Brown is a renowned economist and author at The Nation View. He has a deep understanding of the global economy and its intricacies. He writes about a wide range of economic topics, including monetary policy, fiscal policy, international trade, and labor markets.
