In this case the Supervision of transport explained the rights of the said user, stating that it is the carrier who has the duty to respond promptly to the needs of the user concerned, since he is the transport service and have planned actions to overcome such situations.
According to the Chief Inspector of Transport, Ayda Lucy OspinaAirlines must have protocols in place when the flight is not completed or there are cancellations or non-attendance by users, as the airline service cannot be stopped. transport.
“The user must be relocated and compensated immediately, depending on the case and the delays and inconveniences that could have been caused to the oversoldTo resolve all these doubts and get personal attention, our regional offices are available on 26 airports to remove travelers’ doubts,” Ospina explained.
Source: El heraldo
Roy Brown is a renowned economist and author at The Nation View. He has a deep understanding of the global economy and its intricacies. He writes about a wide range of economic topics, including monetary policy, fiscal policy, international trade, and labor markets.
