Schiphol has taken measures to limit the chaos at the airport in the coming months. But what does this mean for travelers? The most important questions and answers at a glance.
When will there be more clarity about the cancellation of flights?
Schiphol recently announced that if all aircraft were fully loaded, there would be an average of 13,500 more seats in July. What this means for each airline is determined by the airport slot coordinator. More clarity on this is expected soon.
Do people often miss a plane?
Of course it is, but according to Schiphol it is not that bad. “Compared to the crowds at security checkpoints lately, we see the vast majority of passengers make their flight,” said an airport spokesman.
Can I cancel my flight ticket free of charge due to chaos?
Passengers who cancel their trip to avoid possible chaos at Schiphol cannot do so for free. Travel industry association ANVR does not consider airport problems a valid reason. Director Frank Oostdam points out that the massive cancellation of holidays by people because of the terrible chaos will mean the end of many travel organizations.
Travel organizations TUI and Sunweb also state that “uncertainty and emotions” are not legitimate reasons. They advise customers to be patient for the time being until the capacity limit becomes clear.
If my trip is cancelled, who can I hold responsible and am I entitled to compensation?
The airline must offer you certain options in the event of cancellation, such as a refund of the ticket price within seven days and, if applicable, a free flight to the starting point of your trip.
It is also possible to opt for a comparable flight that approaches your final destination, or a comparable flight on a day of your choice, according to the Consumers’ Association.
The passenger, not the airline, can make this choice. If necessary, the airline must also provide assistance. Think of food and drink, hotel accommodation and transport.
How far in advance do I have to be and what is the waiting time at the security check at Schiphol?
A Schiphol spokesperson said: “We advise passengers to follow the recommended times of the airline they are traveling to and to arrive no earlier than four hours. Security wait times vary by day and time.” said.
How will you be notified when your flight departs?
This is through the organization of the trip or the airline. It means keeping your finger on the pulse.
Do the crowds appear at certain times or on certain days?
Since the May holidays and the period after that, Schiphol has seen more people in and around the weekend than during the week.
Source: NU
John Cameron is a journalist at The Nation View specializing in world news and current events, particularly in international politics and diplomacy. With expertise in international relations, he covers a range of topics including conflicts, politics and economic trends.
