Google promises more transparency to Europeans

Google strives to be more transparent about the information it offers in its mobile app store (Play Store), its online store (Google Store), and the prices and terms of its services and products when searching for flights and hotels, respectively. To comply with European Union consumer protection regulations.

According to the European Commission’s announcement this Thursday, the company will explain to consumers whether they book flights or hotels directly through Google or simply through an intermediary, and will display the reference price of discounts advertised on the Internet. or Google Hotels has an unverified property rating. After review by the Belgian and Dutch consumer protection authorities, Google will follow the steps that other competitors such as Booking and Airbnb have already taken to offer this service.

The tech giant also promised to provide clarity in advance about delivery costs and conditions for repair or replacement of products purchased through Google Play and the Google Store.

Information such as the name, address and contact details of the companies from which the users purchased the product are also given. It will also clarify how to navigate the different versions of Google Play in European Union countries and advise developers on how to comply with European regulations regarding geo-blocking so that their mobile apps work and work anywhere. member states and consumers allow the use of payment methods from any EU country.

Despite these changes, Brussels warned that Google continues to impose technical restrictions that prevent citizens temporarily residing in another country from using native mobile apps.


Source: Ultimahora

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