Falkirk taxi drives passengers 400 miles to Heathrow after storm canceled flight –

Falkirk taxi drives passengers 400 miles to Heathrow after storm canceled flight –

A MINICAB driver took his passengers more than 400 miles from Heathrow Airport after a connecting flight from Scotland was canceled, to make sure they could still go on vacation.

The four passengers were to be picked up by Elite Central Travel from Falkirk at Glasgow Airport at 3am on Sunday, and from there to Heathrow, where they would go on a Caribbean cruise.

But on Saturday night they received an email from British Airways saying their flight to London had been canceled and they had to go their separate ways to Heathrow.

They contacted Elite owner John Murphy, who was trying to find an alternate route for them by plane or train, but found nothing and decided to drive the customers himself instead. Travel 411 miles.

“This is the way we work,” said Murphy, 47. If we can try to help, we will.

Murphy did not charge customers for travel, a commission of around £ 800.

Instead, he asked them to contact them after they returned from vacation when they could claim the money from their insurance company.

“That’s what insurance is for,” he says.

“I don’t have a client in my pocket for that.”

Murphy said patrons were “completely blown away” when they joined him on Saturday night.

“I’m glad we were able to go step by step and help keep a smile on our customers’ faces because they were in tears,” he said.

“They were going to the Caribbean for a cruise – a great vacation, a lot of money – so I’m glad we were able to help them.”

Murphy spent the night in a hotel and by a fortuitous twist of fate contacted another customer who was supposed to fly from Heathrow to Scotland and his flight was canceled.

The next day he took them north.

The trips have received praise from Mr. Murphy and numerous local media outlets.

But he said, “I don’t understand all the hype – it’s just what we do.”

Source: Wales Online